The future of banking is connected. The need of the hour is to build a financial institution that provides omnichannel, contextual, end-to-end, and anytime-anywhere services to customers.

You may have heard the term “intelligent automation.” But do you truly understand what it means for your business and the prospective value it can bring to your organization?

RPA has emerged as a critical requirement for banks to optimize their processes, reduce their operational costs, and help them deliver exceptional customer experience.

We may not be living on Mars or traveling to work using jet packs, but there's no doubt the coming decade will bring many exciting technological advances. In this article, I want to outline the 25 key technology trends that I believe will shape the 2020s.

The opportunity with RPA is real! Organizations can leverage RPA to achieve higher efficiency, lower costs, higher employee engagement and better overall customer experience, if they implement RPA right.