One of the most powerful tools institutions can leverage to simultaneously improve CX while outsmarting bad actors is conversational artificial intelligence (C-AI)

Interaction automation and customer experience expert Brendan van Staaden has been appointed head of MoData Interactive.

Strategic digital transformation expert, Anel Parkin, has been appointed Client Director at MoData, adding her wealth of experience in the industry to the digital and finance solutions specialists’ dynamic team.

MoData is driving an industry-first collaboration that enables regulated institutions to securely share FRAML data with each other using blockchain, confidential computing and artificial intelligence.

Owing to data and technological limitations, the detection of fraudulent duplicate claim pay-outs has remained largely unviable – until now.

While many fraud- and risk-management measures severely hamper customer experience, MoData’s AI-driven Behavioural Biometrics platform ensures that the customer experience remains seamless while delivering advanced fraud protection.

A rise in fraud continues to plague the insurance, banking, retail, telco and gaming sectors, with so-called “shallowfakes” now being highlighted as a growing threat alongside more sophisticated “deepfakes”

MoData partners with Sygno to offer smarter, more effective and agile financial crime risk management solutions

MoData has announced a collaboration with Resistant AI to help financial services safeguard themselves and customers against fraud.

MoData, as market leaders and experts in the collaboration in the fight against financial crimes are excited to introduce an industry first pilot to enable secure FRAML data exchange using Blockchain, Confidential computing and AI technology