Interaction automation and customer experience expert Brendan van Staaden has been appointed head of MoData Interactive.

MoData is driving an industry-first collaboration that enables regulated institutions to securely share FRAML data with each other using blockchain, confidential computing and artificial intelligence.

Owing to data and technological limitations, the detection of fraudulent duplicate claim pay-outs has remained largely unviable – until now.

While many fraud- and risk-management measures severely hamper customer experience, MoData’s AI-driven Behavioural Biometrics platform ensures that the customer experience remains seamless while delivering advanced fraud protection.

A rise in fraud continues to plague the insurance, banking, retail, telco and gaming sectors, with so-called “shallowfakes” now being highlighted as a growing threat alongside more sophisticated “deepfakes”

MoData has announced a collaboration with Resistant AI to help financial services safeguard themselves and customers against fraud.

MoData, as market leaders and experts in the collaboration in the fight against financial crimes are excited to introduce an industry first pilot to enable secure FRAML data exchange using Blockchain, Confidential computing and AI technology

Fraud and Cybercrimes thought leader, Clive Gungudoo, MoData’s Director of Financial Crimes and Risk Management, highlights five essential controls organisations need to put in place to protect their digital customer journey.

E-commerce Fraud: Did You Know? According to TransUnion, 15.54% of e-commerce transactions were suspected to be fraudulent over the 2020 Thanksgiving holiday period compared to 15.7% of the 2019 holiday and just 9.76% of the 2018 holiday

Why are regulated institutions still not getting their Fraud and AML (FRAML) due diligence right? Managing financial crime risk continues to remain a major priority for regulated institutions, with millions of dollars being invested every year into upgrading systems and processes around prevention, detection, investigation and reporting of such crimes.