Customer cash usage – both withdrawals and deposits can be challenging to predict and is dependent on numerous changeable circumstances, from holidays and paydays to new store openings and special events. In addition, the COVID-19 pandemic has made it even more challenging to predict cash demand. While many ATMs have experienced lower volumes (with higher transaction values), others have experienced the opposite, where cash is still the dominating factor for many individuals.
Ensuring branches and ATMs are correctly cash stocked means excellent service delivery for customers, along with significant cost savings for banks as cash is not left idle.
MoData’s innovative, intelligent cash management system analyses historical records of ATMs and uses machine learning, artificial intelligence and neural network technologies to map non-linear relationships between various factors affecting cash withdrawal and demand.
Let MoData help you optimise your ATM cash management. To find out more, click here: https://modata.com/