Many organizations must combine several solutions to perform different functions – such as one system for incident management activities, another for remote interaction with the device, and a third to provide reporting and analytics. Terminal Connect helps brings multi-device management under a single, complete solution toolset.
Terminal Connect supports enhanced device monitoring, performance measurement and service dispatch that can provide management throughout your network. This state-of-the-art solution provides user-selected, standards-based, multi-vendor management of software components, plus monitoring and management capabilities you can use to more efficiently keep your self-service network at peak performance.
Using Terminal Connect can help you remotely control and run commands for each managed device. This helps speed time to resolution; many issues can be resolved from the service desk without the need to dispatch on-site technicians. Fewer site visits can result in reduced costs for your organization.
Using Terminal Connect can help you: